Last Updated: May 22, 2018

Hooked on SUP provides kayak and stand up paddleboard rentals as well as tours in the Englewood Florida area.

Questions, Concerns, or Changes to Your Personal Information?

Please contact us.

Don Pedro Island State Park
8450 Placida Rd
Placida, FL 33946

Stump Pass Beach State Park
900 Gulf Blvd
Englewood, FL 34223

Our website address is:
https://hookedonsup.com

Phone Number: (941) 504-1699
Email Address: hookedonsup@gmail.com

Your Personal Information

We collect, process and/or store information from you when you:

• visit our website
• fill out our contact form
• book a tour or class through our online reservation system
• purchase a gift card
• submit a comment on a blog post

If you want to edit your submission, be removed from our records or request a record of the data we have about you, please call us at (941) 504-1699 or email us at hookedonsup@gmail.com.

Contact Form

The information we collect from the contact form consists of all the information you enter. We use the submitted information to process and respond to your contact request.

However, we may hold on to your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

3rd Party Providers that Store and Process Your Data

• Our website is hosted through SiteGround (SG Hosting Inc.). The data you provide in form submissions as well as your IP address will be stored in the website’s database in order to allow us to process your request. Furthermore, SiteGround holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address but no information like name, phone number or email address.
• An automated backup of our website is stored on Google Drive.
• We use widgets hosted by TripAdvisor to display our TripAdvisor reviews and our Certificates of Excellence. TripAdvisor may add tracking functionality to their widgets. They or other companies they partner with are able use this data to show you personalized ads. To hide personalized advertisement, clear your cookies (see below). You may also go to the Opt-Out page of the Network Advertising Initiative to further control personalized advertisement. For information on how TripAdvisor collects and stores data, please visit TripAdvisor’s Privacy Policy page.

Bookeo and PayPal

We use Bookeo to allow you to book kayak or stand up paddleboard tours and classes online or to purchase a gift card. During the booking process, besides your address and contact information, we ask for each participant’s gender, date of birth and whether the participant is over 6 ft or 240 lbs. We use this information to determine the most suitable equipment. The payment for your Bookeo order is handled by PayPal. PayPal collects, processes and stores your payment information and but does not give us or Bookeo access to your credit/debit card number or bank account. For more information read Bookeo’s privacy policy and PayPal’s privacy policy.

Google Analytics

This website hookedonsup.com is like millions of other websites using Google Analytics to gather information about site visitors and their behavior. We use Google Analytics to get an idea for:

• how many visits our website gets
• how visitors found our website
• in which content they are interested
• how long they stay on our website and on each individual page
• what region they are from
• what type of computer hardware and internet software they are using
• and similar details

However, we do not send any additional personally identifiable information to Google Analytics and we do not merge submitted personal information from the contact form on this website with data from Google Analytics. The collected information is used only for statistics, which help us evaluate our website’s performance. User-level and event-level data stored by Google Analytics is set to be automatically deleted from Google’s servers after 26 months.

Furthermore, to protect our visitors’ privacy we request that Google anonymize each visitor’s IP address.

To opt-out of Google Analytics completely, install the Google Analytics Opt-out Browser Add-on.

Facebook Comments Plugin

Below blog posts, we offer the ability for you to write and publish a comment. Any entered information will be public. This feature is provided by Facebook and requires you to be logged into your Facebook account. Besides your comment, your Facebook profile photo, your name and other information such as your job title and employer’s name might be displayed. Any data entered is not stored by our website but by Facebook. You can remove your comments any time by clicking on your comment, clicking on the dropdown arrow and then on “Delete Comment”.

To prevent Facebook from knowing your identify when visiting a page with a comment form, please log out of your Facebook account prior to visiting one of these pages.

Visit Facebook’s Privacy Policy for more information.

Cookies

Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

You can delete or disable cookies by using your browser. In Chrome you can delete your cookies by clicking on the three vertical dots in the top right corner, and then clicking on “More tools” and then on “Clear browsing data…”. The operation is similar in other browsers, such as Edge or Firefox.

Your browser may also have a feature to block 3rd party cookies automatically. To configure this feature, please check your browser’s settings.

• The TripAdvisor widget (see description above) uses 3rd party cookies on pages where it is displayed.
• Bookeo (see description above) places a 3rd party cookie on your computer when you visit our Tours pages and on all other pages that display the “book now” button, as well as when you book a tour or buy a gift card.
• Google Analytics’ (see description above) core functionalities store 1st party cookies on each visitor’s computer.
• The Facebook Comments Plugin (see description above) stores 3rd party cookies on each visitor’s computer when visiting an events page or news article with a comment form.
• From time to time we may display a popup on our website to inform you of important news (e.g. new location). When you close the popup, we store a 1st party cookie on your computer to prevent the popup from opening again. This cookie expires after 30 minutes.

Content Hosted by Third Parties

We may embed content on our website from third parties such as Google Maps and a weather widget from OpenWeatherMap. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

However, since this embedded content is not hosted by our web host, we do not have control of the cookies they use or what personal information they collect. Our Privacy Policy does not apply to them. Please see the third parties’ privacy policies for more information.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, as soon as they are posted on this page.

Complaints

Please also contact us with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.